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Total Customer Value Management : Transforming Business Thinking / Gautam Mahajan

by Mahajan, Gautam.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publisher: New Delhi : Response Books , 2011Availability: Items available for loan: [Call number: 658.812 M2773] (1). Location(s): Management Studies 658.812 M2773.

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Customer Value Investment : Formula for Sustained Business Success / Gautam Mahajan

by Mahajan, Gautam.

Material type: Text Text; Format: print regular print ; Literary form: Not fiction ; Audience: General; Publisher: New Delhi : Response Books , 2008Availability: Items available for loan: [Call number: 658.812 M2773] (1). Location(s): Management Studies 658.812 M2773.

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Do You Want To Keep Our Customers Forever? / B. Joseph Pine II, Don Peppers and Martha Rogers

by Pine II, B. Joseph | Peppers, Don [Author] | Rogers, Martha [Author].

Material type: Text Text; Format: print regular print ; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard Business Press , 2009Availability: Items available for loan: [Call number: 658.812 P6525] (1). Location(s): Management Studies 658.812 P6525.

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Skills of an Effective Administrator / Robert L. Karz

by Karz, Robert L.

Material type: Text Text; Format: print regular print ; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard Business Press , 2009Availability: Items available for loan: [Call number: 658.4 K1596] (1). Location(s): Management Studies 658.4 K1596.

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How To Run A Meeting / Antony Jay

by Jay, Antony.

Material type: Text Text; Format: print regular print ; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard Business Press , 2008Availability: Items available for loan: [Call number: 658.456 J33] (1). Location(s): Management Studies 658.456 J33.

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