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Do You Want To Keep Our Customers Forever? /

By: Pine II, B. Joseph.
Contributor(s): Peppers, Don [Author] | Rogers, Martha [Author].
Material type: TextTextSeries: Harvard Business Review Classics.Publisher: Boston : Harvard Business Press , 2009Description: v , 85 p. : 18 cm.ISBN: 9781422140277.Subject(s): Customer relations -- Handbooks, manuals, etcDDC classification: 658.812
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Item type Current location Collection Call number Status Notes Date due Barcode
Books Books IMU Kochi Library
Reference 		Management Studies 658.812 P6525 (Browse shelf) Available Shelf-1, Row-4 BK002110F

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