| 000 -LEADER |
|---|
| fixed length control field |
00752nam a2200253 a 4500 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
200121t2009 xxu||||g |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781422140277 |
| Terms of availability |
Rs. 1250.00 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
IMU Kochi Library |
| Language of cataloging |
eng |
| 041 0# - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 044 ## - COUNTRY OF PUBLISHING/PRODUCING ENTITY CODE |
|---|
| MARC country code |
United States |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
23 |
| Classification number |
658.812 |
| Item number |
P6525 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Pine II, B. Joseph |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Do You Want To Keep Our Customers Forever? / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Boston : |
| Name of publisher, distributor, etc |
Harvard Business Press , |
| Date of publication, distribution, etc |
2009 . |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
v , 85 p. : |
| Dimensions |
18 cm . |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
Harvard Business Review Classics ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations |
| Form subdivision |
Handbooks, manuals, etc |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Peppers, Don |
| Relator term |
Joint Author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rogers, Martha |
| Relator term |
Joint Author |
| 852 ## - LOCATION/CALL NUMBER |
|---|
| Location |
IMU Kochi Library |
| 904 ## - LOCAL DATA ELEMENT D, LDD (RLIN) |
|---|
| CATALOGER |
Reshma Rajesh |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Item type |
Books |
