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Total Customer Value Management : Transforming Business Thinking / Gautam Mahajan

by Mahajan, Gautam.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publisher: New Delhi : Response Books , 2011Availability: Items available for loan: [Call number: 658.812 M2773] (1). Location(s): Management Studies 658.812 M2773.

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Total Quality Management : text with cases / John S. Oakland

by Oakland, John S.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publisher: Oxon : Routledge , 2013Availability: Items available for loan: [Call number: 658.401 Oa45] (1). Location(s): Management Studies 658.401 Oa45.

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Customer Value Investment : Formula for Sustained Business Success / Gautam Mahajan

by Mahajan, Gautam.

Material type: Text Text; Format: print regular print ; Literary form: Not fiction ; Audience: General; Publisher: New Delhi : Response Books , 2008Availability: Items available for loan: [Call number: 658.812 M2773] (1). Location(s): Management Studies 658.812 M2773.

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