Rajan, Rahul
Customer Satisfaction of the Operational Services of JM Baxi: A Case Study / - Kochi : Indian Maritime University, 2012 - 87 p. : ill., charts ; 29 cm. - MBA Project 2010-12 ; 1024217221 .
Project (MBA)–Indian Maritime University. School of Maritime Management, 2012.
Consumer satisfaction
Operational readiness
Dissertations, Academic--2012
378.242 / PRM1019
Customer Satisfaction of the Operational Services of JM Baxi: A Case Study / - Kochi : Indian Maritime University, 2012 - 87 p. : ill., charts ; 29 cm. - MBA Project 2010-12 ; 1024217221 .
Project (MBA)–Indian Maritime University. School of Maritime Management, 2012.
Consumer satisfaction
Operational readiness
Dissertations, Academic--2012
378.242 / PRM1019