K. V., Anoop
Customer Satisfaction of the Operational Services of JM BAXI: A Case Study / - Kochi : Indian Maritime University, 2012 - 76 p. : ill., charts ; 29 cm. - MBA Project 2010-12 ; 1024217206 .
Project (MBA)–Indian Maritime University. School of Maritime Management, 2012.
Consumer satisfaction
Shared services (Management)
Dissertations, Academic--2012
378.242 / PRM1006
Customer Satisfaction of the Operational Services of JM BAXI: A Case Study / - Kochi : Indian Maritime University, 2012 - 76 p. : ill., charts ; 29 cm. - MBA Project 2010-12 ; 1024217206 .
Project (MBA)–Indian Maritime University. School of Maritime Management, 2012.
Consumer satisfaction
Shared services (Management)
Dissertations, Academic--2012
378.242 / PRM1006