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Raghavan, Anoob K

Customer Satisfaction of The Operational Services Offered by Shipping Agency / - Kochi : Indian Maritime University, 2013 - vi , 70 p. : ill., charts ; 29 cm. - MBA Project 2011-13 ; 11005051003 .

Project (MBA)–Indian Maritime University. School of Maritime Management, 2013.


Consumer satisfaction
Shipping


Dissertations, Academic--2013

378.242 / PRM1103

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