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P., Sreejith

Analysis of Customer Satisfaction and its Impacts on Firms Performance in Logistics Services with Reference to Chakiath Shipping Services Tuticorin / - Kochi : Indian Maritime University, 2014 - 59 p. : ill., charts ; 29 cm. - MBA Project 2012-14 ; 12500081019 .

Project (MBA)–Indian Maritime University. School of Maritime Management, 2014.


Consumer satisfaction
Logistics
Shipping


Dissertations, Academic--2014

378.242 / PRM1219

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