| 000 | 00681nam a2200241 a 4500 | ||
|---|---|---|---|
| 999 |
_c928 _d928 |
||
| 008 | 191108t2011 ii ad||g |||| 00| 0 eng d | ||
| 020 |
_a9788132103127 _cRs. 495.00 |
||
| 040 |
_aKO _beng |
||
| 041 | 0 | _aeng | |
| 044 | _aii | ||
| 082 | 0 | 4 |
_223 _a658.812 _bM2773 |
| 100 | 1 | _aMahajan, Gautam | |
| 245 | 1 | 0 |
_aTotal Customer Value Management : _bTransforming Business Thinking / _cGautam Mahajan |
| 260 |
_aNew Delhi : _bResponse Books , _c2011 |
||
| 300 |
_axx, 326 p. : _bill. ; _c22 cm. |
||
| 504 | _aIncludes Index. | ||
| 650 | 0 | _aRelationship marketing | |
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aTotal quality management | |
| 904 | _aA_BOSE | ||
| 942 | _cBK | ||