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_c2309 _d2309 |
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| 008 | 200305s2012 ii ad||| m|||a00| 0 eng d | ||
| 040 |
_aKO _beng |
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| 041 | 0 | _aeng | |
| 044 | _aii | ||
| 082 | 0 | 4 |
_223 _a378.242 _bPRM1006 |
| 100 | 1 |
_aK. V., Anoop _eResearcher |
|
| 245 | 1 | 0 |
_aCustomer Satisfaction of the Operational Services of JM BAXI: A Case Study / _cAnoop K. V. ; Guide Lekha Ravi |
| 260 |
_aKochi : _bIndian Maritime University, _c2012 |
||
| 300 |
_a76 p. : _bill., charts ; _c29 cm. |
||
| 490 | 0 |
_aMBA Project 2010-12 ; _v1024217206 |
|
| 502 | _aProject (MBA)–Indian Maritime University. School of Maritime Management, 2012. | ||
| 650 | 0 | _aConsumer satisfaction | |
| 650 | 0 | _aShared services (Management) | |
| 655 | 7 |
_2lcsh _aDissertations, Academic _y2012 |
|
| 700 | 1 |
_aRavi, Lekha _cDr. _eGuide |
|
| 904 | _aReshma_R | ||
| 942 | _cTH | ||