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_a9788176497206 _cRs. 99.00 |
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_aKO _beng |
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_223 _a658.812 _bF4915 |
| 100 | 1 | _aFinch, Lloyd | |
| 245 | 1 | 0 |
_aTelephone Courtesy and Customer Service / _cLloyd Finch |
| 250 | _a3rd ed. | ||
| 260 |
_aNew Delhi : _bViva Books Private Limited , _c2004, Reprinted 2005. |
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| 300 |
_avi , 104 p. : _bill. ; _c22 cm. |
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| 650 | 0 |
_aTelephone _xCustomer services _vTextbooks |
|
| 904 | _aReshma_R | ||
| 942 | _cBK | ||