Crucial conversations :  tools for talking when stakes are high /  

 - 3rd ed. 
 - Chennai :  McGraw Hill Education (India) Pvt Ltd.,   2022, reprinted 2024 
 - xiii, 279 p. ;  23 cm. 
<br/><br/><label>ISBN: </label>9789355323354  Rs. 799.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations<br/>Communication
<br/><br/><label>Dewey Class. No.: </label>153.6  / G8658