00959nam a2200325 a 4500 2964 2964 a||||gr|||| 001 0 ta 241015s2018 iia|||gr|||| 001 0 eng d 9789332587687 Rs. 899.00 KO eng eng ii 23 658.8 W749 Wirtz, Jochen Services Marketing: people technology strategy / 8th ed. Noida : Pearson India Education Services Pvt. Ltd., 2018 xxii, 817 p. : ill. ; 28 cm. Includes index. Marketing Management Professions Marketing Service industries Marketing Customer services Marketing Lovelock, Christopher aut Chatterjee, Jayanta aut KO RUDRA_R R_RANJAN GR 0 0 ddc 0 658_800000000000000_W749 0 MANS 7975 KO KO GEN 2024-02-05 Donated by Dr. Aravind T. S. (Faculty, SMM) 658.8 W749 G0261 2024-10-15 GR Gen. Shelf-39, Row-5