@book{2464,
	author = {, Palak B. Patel and P. A., Jayan},
	title = {Customer Service and Documentation in Ocean Freight wtih respect to GAC Cochin /},
	publisher = {Indian Maritime University,},
	year = {2014},
	series = {MBA Internship 2013-15 ;},
	address = {Kochi :}
}