Raghavan, Anoob K <br/><br/>
Customer Satisfaction of The Operational Services Offered by Shipping Agency / 

 - Kochi :  Indian Maritime University,  2013 
 - vi , 70 p. :  ill., charts ;  29 cm. 
 - MBA Project 2011-13 ;  11005051003 .
<br/><br/>Project (MBA)–Indian Maritime University. School of Maritime Management, 2013. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Shipping
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Dissertations, Academic--2013
<br/><br/><label>Dewey Class. No.: </label>378.242  / PRM1103