P., Sreejith <br/><br/>
Analysis of Customer Satisfaction and its Impacts on Firms Performance in Logistics Services with Reference to Chakiath Shipping Services Tuticorin / 

 - Kochi :  Indian Maritime University,  2014 
 - 59 p. :  ill., charts ;  29 cm. 
 - MBA Project 2012-14 ;  12500081019 .
<br/><br/>Project (MBA)–Indian Maritime University. School of Maritime Management, 2014. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Logistics<br/>Shipping
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Dissertations, Academic--2014
<br/><br/><label>Dewey Class. No.: </label>378.242  / PRM1219