Oakland, John S. <br/><br/>
Total Quality Management :  text with cases / 

 - 3rd ed. 
 - Oxon :  Routledge ,  2013. 
 - x, 483 p. :  ill. ;  24 cm. 
<br/><br/>Includes Index. 
<br/><br/><label>ISBN: </label>9780750657402  Rs. 595.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Management--Textbooks
<br/><br/><label>Dewey Class. No.: </label>658.401  / Oa45